LDCPolicies

Limoges Dental Centre

Office Policies

 

Please take the time to familiarize yourself with our policies for standard operating procedures, privacy, cancellations, and patient dismissal. These policies apply to all current and potential patients of Limoges Dental Centre. If you have any questions or concerns, don’t hesitate to ask. Please email us at info@limogesdentalcentre.com with your questions or concerns.

As a patient with our clinic, you allow Limoges Dental Centre to release information (with your permission) concerning your dental health to the family physician, dentist or other specialist as is deemed necessary from time to time. Such information includes radiographs (x-rays) and other diagnostic records which pertain to the initial condition, diagnosis, proposed treatment or treatment in progress.

 

Cancellation Policy

Appointments are scheduled specifically for you! We will make our best effort to accommodate your schedule. If you have given us permission, we will also send you reminders 1 week and 1 day prior to your appointment to help keep track of your appointment.

We require a minimum of 2 business days, 48 hours, notice to change and/or cancel appointments. The sooner we are aware of the change, the more time we have to contact patients who may be waiting for an appointment.

If you fail to cancel your appointment within 48 hours, or do not show for your appointment, we do reserve the right to charge you a fee for time we have lost. A $100 fee may be applied to your account.

We ask that you respect our time as we respect yours.

 

Privacy Policy

Privacy of our patient’s personal information is important to us. We are committed to collecting, using, and disclosing personal information responsibly.

Personal information for our purposes is; that information necessary for the provision of professional oral health care services provided to you, and information necessary to administer this dental practice.
Personal information includes all that information provided by you to us on our patient information/health/medical history form at the first visit and any subsequent visits. Personal information may also include any information provided by you to us during the normal course of communication between patient and dental office staff. We will use and disclose only information provided to us by you or another person acting on your behalf.

We are committed to protecting your personal information. We have established and implemented a variety of security measures to properly manage and safeguard your personal information from loss, theft and unauthorized access. Access to your personal information shall be on a “need to know” basis.

Your personal information shall be disclosed to only those who have a need to know and the specific information disclosed shall be restricted to only that information relevant to the recipients need to know. Those who have a need to know include other dentists and health care providers (i.e. dental specialists, personal physicians).
Further, the personal information disclosed to dental benefit providers is limited to only that personal information required by the provider.
You may at any time designate any restrictions as to whom we may disclose your personal information or restrict the content of a disclosure.

We will retain you personal information for the period necessary to continue providing oral health services to you, and for its related administration. We will destroy information in a secure manner when the information is no longer necessary for the provision of oral health services and is not required to be retained for compliance with provincial or federal regulations or statutes.

We are committed to providing you with open access to your personal information held by us. You may at any time ask us to see your records held by us and to request amendments to that information. We will provide access to you within a reasonable timeframe recognizing your desire for the information and our need to carry on our practice with limited interruption.

Should you wish to make a formal complaint regarding our privacy practices, please do so in writing to Dr. Anastasia Tour. 601A Limoges Road. Limoges, ON. K0A2M0

Tel: (613) 482-8118 Fax: 613-686-6325
info@limogesdentalcentre.com

Monday 8:00 - 5:00

Tuesday 8:00 - 5:00

Wednesday 11:00 - 7:00

Thursday 9:00 - 5:00

Friday 8:00 - 2:00

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